My office manager ran across a former client a few days ago. We separated from the client because he has a belief that our fees were higher than they should be. He expressed extreme regret for leaving, as his new firm has charged him substantially more than we did, took longer than we did, and didn't communicate as well as we did.
Its nice to have positive feedback every once in a while.
When Facts Change, Thinking Should Change
8 hours ago
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